Terms and condition

1. Objectives

It is the goal of Capital XI Stocks (“Capital XI Stocks”), to help users enter and navigate the investment space, and provide tools to help users make their own sound decisions relative to growing their wealth. Services are intended for medium- and long-term investors.

2. Activities

2.1 Account creation

Capital XI Stocks will create the necessary accounts on behalf of, and with permission of the user. Once account set-up is complete, users are provided with the account credentials and password change instructions, at which point users will have full control over their account. Users are the full and sole owner of their accounts and carry all responsibilities that come with opening, holding, and managing such accounts.

2.2 Asset allocation

Capital XI Stocks uses dynamic, proprietary algorithms to define and perform portfolio allocation, based on user input. Manual trades or transactions conducted by users may limit Capital XI Stocks’s account monitoring and reporting ability.

2.3 Fund deposits and withdrawals

Users are responsible for depositing and withdrawing funds to/from their account, however Capital XI Stocks will provide clear instructions on how to do so.

2.4 Account monitoring and reporting

Capital XI Stocks will continuously monitor user accounts and provide users with a monthly dashboard with easy-to-understand portfolio and performance details.

3. Fees

3.1 Fee structure

Capital XI Stocks offers different plans: freemium, and performance fee. The freemium plan is totally free and offers limited functionality.

Our customers especially like the no-profit-no-pay model as it means that Capital XI Stocks only gets paid if the customer wins. We like this also!

3.2 Promotions

Capital XI Stocks reserves the right to apply promotional discounts to the fees listed under 3.1. This is completely at Capital XI Stocks’s discretion.

3.3 Other fees

Capital XI Stocks does not charge any additional or hidden fees. For any transaction or trading fees that may be charged by cryptocurrency exchanges and/or banks, users accept full responsibility.

4. Security

4.1 Infrastructure

Capital XI Stocks is powered by Google Cloud. Google Cloud helps reducing the cost, complexity, and risk associated with security and compliance in the cloud.

4.2 Exchanges

Capital XI Stocks thoroughly vets its partners and only works with major “top-10” exchanges. User funds remain on their personal exchange account and interactions between Capital XI Stocks and user accounts are performed by means of customer owned API keys. API access is limited, hence in the unlikely event of a security breach, no fund withdrawal can take place.

5. Disclaimer

5.1 Financial advice

Capital XI Stocks does provide financial advice. Capital XI Stocks is a Registered Investment Advisor, Broker/Dealer, Financial Analyst, Bank, Securities Broker, Commodity Trade Advisor, or Financial Planner. The information provided, such as optimal fund allocation, is based on user input and for information purposes too. The Information is intended to be and does constitute financial advice or any other advice, is general in nature and specific to you. Before using Capital XI Stocks, users should also seek the advice of other qualified investment professional and undertake their own due diligence. Capital XI Stocks is responsible for any investment decision made by users.

5.2 Warranties

Capital XI Stocks disclaims to the full extent authorized by law any and all warranties, whether express or implied, including, without limitation, any implied warranties, merchantability or fitness for a particular purpose. Capital XI Stocks does not warrant that its services and applications will be free of bugs, errors, viruses or other defects, nor that trade results will be profitable.

5.3 Liability

In no event can Capital XI Stocks or any of its owners be liable to users or any party related to users for any indirect, incidental, consequential, special, exemplary, or punitive damages, lost profits, or losses, even if Capital XI Stocks has been advised of the possibility of such damages. In any event, Capital XI Stocks’s total aggregate liability to users for all damages of every kind and type (regardless of whether based in contract or tort) shall not exceed the fees paid to Capital XI Stocks for the use of our services or applications.

6. Risks

Investing in any asset class, including crypto currencies, holds numerous risks, for example: technology risks, exchange risks, security risks, regulatory risks.  Before deciding to leverage Capital XI Stocks services, users should carefully consider their investment objectives and risk appetite. The possibility exists that users lose some or all of their initial investment and therefore no money should be invested that users cannot afford to lose.

As with any market, for a transaction to happen it requires a seller, a buyer, and a price agreement. Loss-limiting strategies such as stop-loss orders may not be effective because market conditions or technological issues may make it impossible to execute stop-loss orders. Capital XI Stocks is not responsible for any losses incurred as a result of using Capital XI Stocks’s advisory services.

7. Privacy

Capital XI Stocks is fully compliant with GDPR (General Data Protection Regulation), an EU regulation enforceable as of May 25, 2018. Capital XI Stocks stores the minimum possible amount of user data necessary to deliver its services. Stored user data includes: name, date of birth, country of residence, email address, and exchange API keys (encrypted). User data will never be shared with any third party before explicit user consent. Users have the right for their user data to be forgotten, which can be requested over email.

8. Communication

The User understands and agrees to the preceding sections. The User also agrees to the following:

  • User agrees to not hold Capital XI Stocks liable for any realized trading loss in any currency or asset;
  • User reserves the right to stop using Capital XI Stocks at any point;
  • You agrees and warrants that any information provided to Capital XI Stocks is accurate and complete;
  • User agrees that Capital XI Stocks is offering a Software as a Service (SaaS). This means that Capital XI Stocks monitors user accounts on users’ behalf on exchanges that are not affiliated with Capital XI Stocks;
  • User agrees to take full responsibility for identifying and paying any tax liabilities that may exist as a result of trading, or Capital XI Stocks services in general;
  • This agreement is governed by and construed in accordance with the Dutch law and any dispute, which cannot be amicably resolved, shall be submitted to the jurisdiction of the Court in the Netherlands;
  • Capital XI Stocks reserves the right to terminate or deny service to anyone, at any time, for any reason.